Guest Services





You will be responsible for delivering outstanding treatment experiences to all spa guests, ensuring a personalised, efficient and consistent service.


  • Constantly strive to increase guest satisfaction through personalisation, quality and creativity

  • Conduct your daily duties with integrity, respect and ownership to ensure that you maintain strong relationships with the Spa Manager and fellow team members

  • Meet individual and team retail targets


  • Diploma qualification in Beauty Therapy

  • At least 2 years experience in the spa therapy industry as a beauty and massage therapist

  • A passion for excellence and commitment to the job

  • Superior customer care and communication skills

  • Hotel/Resort experience advantageous

  • Proven track record in retail sales

  • Ability to work in a team

  • Excellent grooming and presentation

It would be advantageous for you to demonstrate the following capabilities

  • Deep Tissue/ Remedial massage experience

  • Manicure/Pedicure knowledge

To apply please email your CV at with the position on the subject line.